Planning, Startups, Stories

Kindle and iPhone: New Killer App

We used to talk a lot about the "killer app" back in the early days of personal computing, late 1970s and early 1980s, when a killer application was something that would create a new market, or bring a technology into the mainstream. VisiCalc, the first spreadsheet, was a killer app. So was PageMaker, which, combined with the early Apple LaserWriter, started desktop publishing. Aldus Persuasion, precursor to PowerPoint and Keynote, was a killer app.

Yesterday Amazon.com and iTunes announced the killer app for ebooks. The combination of Kindle and iPhone is going to finally create the market that ebooks have deserved for years. It's an unbeatable offering. 

I've read good things about the Sony eBook reader, and, at least until now, the Kindle was not quite good enough and about two times too expensive to create a real power market. But with the iPhone app, in combination, I predict it's going to.

I've been a happy Kindle owner since I got one, just a few weeks after it started shipping. I've said so in posts on this blog here, and then again here. Then yesterday Amazon announced the Kindle for iPhone, which is exactly what I'd been hoping for. 

The experience was absolutely seamless. I went to the iTunes application store and downloaded the Kindle for iPhone application, then plugged in my iPhone and synchronized. Then I picked up the iPhone, started the application, typed in the obvious email address and password of my Kindle account, and within literally less than a minute I had 21 books available for downloading -- the same 21 books that are waiting for me on my Kindle.

I downloaded five of those books. None of them took more than a few seconds. And they were all already mine, purchased earlier for my Kindle, waiting to be read. Some of them are partially read.  I switch moods, go from something on business to a novel, sometimes short stories; I rarely get so involved in a book that I read it straight from cover to cover. That's more of a vacation behavior, and generally with fiction. 

My Kindle (first generation, by the way ... I've seen the version 2, and it looks nicer than mine, but not worth getting a new one when the one I have works fine) is great for vacations, reading at night, and traveling, in airports, airplanes, and hotels. But the iPhone is always with me, there for company if I get caught waiting for something. I really hate waiting. And it's also nice at night, and it's going to be nice in dark planes, because it has it's own light. The Kindle doesn't. The Kindle needs a bed light or one of those tiny book lights.

And what's best about the Kindle -- the great access to a library, electronically, without having to break out time for buying or shipping, such as while you're at the airport -- is also there for the iPhone application.

And, perhaps the best of all, I'm not fussing with two libraries, buying one book for the iPhone and another for the Kindle. Now I can buy everything for the Kindle, and have it in both places.

The synchronization looks just fine to me. I haven't had time to test this one, but they say that it will keep track of the last page read on either device, synchronizing between them.

How cool is that?

Thanks Anita Plan-As-You-Go Book Giveaway

Anita Campbell is giving away copies of my Plan-As-You-Go Business Plan book over at her Small Business Trends blog. She posted this offer last Friday for her birthday (nice touch) and offered five books to be given at random from among the list of people who commented.

The give-away program lasts until this coming Friday, November 21, so you have time to go there and add your own comment to the group. I checked yesterday afternoon and there were 36 comments before one that I added.

Aside from the possible free book, another good reason to go there is to jsts browse through the comments. Why do people plan their businesses? There are some good reminders.

OK, I'm biased, but this is also a good reminder that Anita's is one of the best blogs you'll find anywhere on small business topics in the real world. It's not for nothing that she has more than 100,000 subscribers. I read Small Business Trends every day, I subscribe to it, and I like it because it's focused on practical realities of actually running a business, day in and day out, recession and boom times alike. I'm proud to post there as often as I can.

And I'm grateful that she's saying nice things about my book. Thanks Anita.

The Future: Hot, Flat, Crowded

On Monday I posted some predictions from the World Future Society, what I consider to be an interesting list of believable possibilities for the next 25 years.

Today I want to add another view. I've heard several interviews with Thomas Friedman lately, and over the last week bought and read his latest book Hot, Flat, and Crowded.  This looks and feels to me like another very valuable view of the future, also very reasonable, well documented, and well written. In the end, although it delivers bad news, it's important bad news, and credible.

Hot, because climate change is real and it threatens humanity. Flat, because we're in a world economy now, with very few borders, and a very level playing field. And crowded because, well, do the math. Our numbers double every generation.

What this book and the thinking behind it should mean, if there is any common sense left in the world, is a big investment boom for clean technology and alternate energy technology.

In regards to new business, and especially emerging business, and growing small business, Friedman is calling for an all-encompassing new wave of political, social, and economic resolve, which he hopes will be led by the political, to change the way the human race consumes energy.

Drilling for oil, in Friedman's picture, may or may not be useful as a drop-in-the-bucket stopgap measure, but in the broader view it gets in the way. It obscures the real picture.

What we need, badly -- and that's not just we the United States, although we're the worst of it -- is to focus our efforts on new sources of energy, using new technologies, to end the economic dependence on something we don't have much of and we need a whole lot of: oil.

If Friedman had his way, the U.S. would jump on new alternate sources of energy in a way that would greatly surpass our efforts to get a man on the moon after the 1961 John F. Kennedy call to action, and also the technology revolution of the personal computer a generation ago and the Internet in our current world.

Reality Check: What Biz School Can't Teach

Many long years ago, during the last weeks of a two-year MBA program, I was in a class that ended up discussing what we had and hadn't learned. Disappointments came up. I was an outsider, I was happy with having spent two years in class learning things (analysis, technique) that were essentially teachable in class.

What we hadn't learned, most of my classmates seemed to think, was a lot of the nuts and bolts of getting through the day, week, and year of business; we didn't have a lot of practical "how-to."

What reminds me of that discussion is paging through an early copy of Guy Kawasaki's new book, Reality Check. It just arrived over the weekend, and I've had time to get to know it.  It's a book that should be on everybody's shelves, a reference book in a way, 90-some pieces of real-world experience and wisdom on about as many business-related topics, very well packaged and condensed into easily-readable terms.

It's a book you'll browse more than read straight through. You'll want to refer to it often, later on, as a refresher and thought generator on lots of real-world issues that come up randomly, in business and work life. Not just Guy's view on the world of start-ups and investing and Silicon Valley, which you'd expect -- and is there as well, also well organized and well packaged for the book version of random access -- but also things such as when you have to speak in front of a group, or getting along with your boss, dealing with lawyers, hiring people, and even (although the actual topic is not what you think) "the art of sucking up."

Coincidence or not, my copy opened up automatically to page 237, which turns out to be "The Art of Blogging," a list of tips beginning with the following:

"Think "book," not "diary." First, a bit of philosophy: Think of your blog as a product. A good analogy is the difference between a diary and a book. When you write a diary, it contains your spontaneous thoughts and feelings. You have no plans for others to read it. By contrast, if you write a book, from day one you should be thinking about spreading the word about it."

This is a great one to illustrate the content in this very large (more than 450 pages) book. Much of it is familiar to me, because I'm a loyal reader of Guy's blog. So a lot of his better and better-known blog posts, and a lot of the better stuff in some of his other books, is also in this book. For example, his famous "Top 10 Lies of Venture Capitalists" is included, and several "art of" pieces, and the Zen of Business Plans and Zen of Presentations, how to speak like Steve Jobs. A lot of this book appeared first in the blog. However, getting back to the specific example above, a lot of it hasn't appeared in his blog. That one -- the art of blogging -- is not from the blog. It felt new to me, and I checked the blog, and couldn't find it there.

The point, to make that clear, is that this is not just a compilation of earlier work. A lot of this feels new to me, but seems familiar because of Guy's very original way of presenting new views on previously existing issues. There is a lot of material taken from posts, but there's also a lot of new material, and all of it is organized right so you can get at it.

There's also a nice play between "the art of," as in the art of the start; and "the reality of," which is much more the theme of this new book. The 90 chapters are divided into 12 sections, each themed on reality, as in "The Reality of Competing," and "The Reality of Hiring and Firing," and similarly practical basic themes. You get the reality of working, the reality of planning and executing, and, in the last section, a lot of Guy's best work, "The Reality of Doing Good."

I strongly recommend this new book. You'll keep it close, and you'll refer back to it. It's not what you learned in the classroom. It's not what you missed, either. It's something like what you learn by living it if you have the time and opportunity; plus that Kawasaki vision that adds a nice mix of humor, deflation, and, as in the title of the book, reality check. 

More on Accountability

The other day when I posted my accountability dip post, I received an email newsletter from The Oz Principle people, specifically Partners In Leadership® - The Accountability Training® Company.

Of course this isn't just coincidence. And, while I plead ignorance on The Oz Principle book (sorry), I did check it on Amazon.com and it looks very good, with very good reviews.

The exchange does remind me of a very short and sweet little book I read once on a one-hour plane trip: The One-Minute Manager. That was maybe 10 years ago, but what struck me then, and what I still remember now, was the simple logic of it:

1. Tell people what you expect from them. Make your expectations clear and specific.
2. Follow up. Track results.
3. Compare results to expectations, with the people you manage.

As I look back on more than 30 years in business, with over 20 of those years as president of my own company, I recognize that this kind of simple management has always been hard for me. Maybe I had too much Summer of 1966 Haight-Ashbury in me (if you know what that means). I think if I look at it honestly, I see that I tend to surround myself with motivated, self-starter people who don't require that kind of management. I don't think I was ever very good at giving people specific marching orders, much less at giving them real evaluation when that would require heavy negatives.

Maybe that's why I write about accountability now, when it's more theoretical.

Can You Really Start a Business in Three Weeks?

Yes, you can. Maybe not all businesses. Maybe not any business. Some businesses, though, can start in three weeks. My first business started the day a former client called and asked my to do a market study in Venezuela. That changed things from one day to the next.

That's a true story. If you're curious, I posted that one a few months ago on this blog as The First Day of a New Business.  That's one example. There are millions.

There are 21 million companies in the United States without employees. I wonder how many of them started up in 3 weeks or less.

A 2006 study sponsored by Wells Fargo and Conducted by Gallup found that the average startup cost was about $10,000. I wonder how many of those started in three weeks or less.

It would be easier to count the businesses that can't start in three weeks, because there are a lot fewer of them.

• You can't do it in three weeks if you have to raise significant money to start with. I have indications that angel investors financed about 60,000 new businesses in the United States last year, and venture capital investors are doing about 2,500 deals per year. That's a very fine stratum at the top of the new business picture, a small percentage of the 800,000 or so new businesses started in an average year.
• You can't do it if you have to wait longer than three weeks for a bank loan. Some bank loans can take less than three weeks. That's more likely if you're borrowing off an established and solid asset, like your house equity (if it is solid and established, and not a victim of the sub-prime mess).
• You can't do it in three weeks if you have to establish a location, build a team from scratch, manage prototypes, prove your viability. All those are among other reasons.

Even in those cases, however, you can play with the definitions. You can call it starting in three weeks if you get the team together, the basic idea settled, the first legal steps taken, and you start the search for the location and start the search for funding.

Why do I care? That's a reasonable question. Yesterday Sabrina Parsons and I finished our compete draft of a book called "Start Your Business in Three Weeks," to be published by Entrepreneur Press next fall.

That was the second book draft I've sent to Entrepreneur in two months, and the last for a long time. Of course I/we didn't write them that fast, they were both a long time coming. That's what happens, I guess, when you name a new CEO for a company and task its long-time president with blogging writing, teaching, and speaking.

Using the Blog Platform for Writing a Book

A week or so ago I finished a complete non-fiction book draft using a password-protected blog as the writing platform. I used my TypePad account, but it could have just as easily been in WordPress. I don't know the other platforms that well.

I'd cite the blog for you and reference it, but it's password protected until the publisher, Entrepreneur Press, decides whether or not we should just open it up. That's a marketing question, theirs to decide, not mine.

The draft is about 80,000 words for The Plan-As-You-Go Business Plan, to be published by Entrepreneur Press and due out next fall.

Why? What were the pros and cons? The draft is done now, so I've been coming back up for air, thinking about it.

1. The major advantage was access to the draft, to read, revise, and write more, from any computer with a network connection. I've been doing a lot of traveling lately, so that was important.
2. I didn't have to keep track of which copy was the latest, going through the hassle of not overwriting my work as I transferred Word *.doc files from one computer to another. The latest was always posted there.
3. I found a way to make the structure work. The book is divided into six sections, each of which has 5-15 chapters. I made sections and chapters categories in the blog. It was easy to move things from classification to classification, as I changed my mind. (I do write following an outline, but as I write, the outline changes.)
4. It was easy to order the appearance of the chapters by managing the dates posted. TypePad gave me the option of having the oldest post appear first, and then the rest in date order from oldest to newest, which was easy to deal with. Between the posting date and the categories, structure was easy to see and manage. Of course you realize you don't actually post in order or deal with real dates posted; you set the date, artificially, with each post.
5. I was able to back up frequently during the process using TypePad's export blog feature. I saved those exports just in case of disaster.
6. I used amazon.com's S3 facility to save the illustrations in one place and refer to them uniformly as I did the draft.

The biggest disadvantage was having to get the whole thing into Microsoft Word, and printed up (the manuscript was 400 pages) to send to the publisher. I had somebody to help with that. It took her two full days of work.

Drawing an Audience, The Old-Fashioned Way

This was in our local paper, the Eugene Register Guard, "from news service reports:"

When Dan Roam wants to make a point in business meetings, he doesn't use Excel or give PowerPoint presentations. He uses paper.

In his recently published book, "The Back of the Napkin," Roam gives tips on how to develop ideas and solve problems with pictures to captivate colleagues, as well as visually capturing those "Aha" moments through sketches. 

The Back of the Napkin: Solving Problems and Selling Ideas with Pictures by Dan Roam Read more about this book...

"I started to notice in business meetings that when I would draw on a piece of paper or white board, people would pay an extraordinary amount of attention," said Roam, who owns a managing and consulting firm [sic]. "It would be like bringing magic into the room."

Roam said even the simplest illustrations -- circles, boxes, stick figures -- are great tools for developing concepts intuitively. "This is something everyone knows how to do, skills we developed in kindergarten, but nobody told us we could use in business," he said.

So I like that tip. By the way, if you have a tablet computer, you can have the best of both ways, with a PowerPoint presentation and the ability to draw live sketches as part of the presentation.

Kindling on the Beach

So my Kindle traveled with me this time, for the first time ever. This was a business trip to Miami, two flights out, two flights back. And yes, there were some off moments, which you can see in the picture. That's not a stock picture, that's my Kindle, in my hands, and those are my feet. So I wasn't working all the time.

The Kindle is the new Amazon ebook reader, released in early December.

The convenience of wireless is fabulous, and the view of the screen is just fine, I'm liking it a lot.

I can't figure out why it always looks bigger in pictures than it does in real life. It's really only about the size of a DVD cover. It's scary to take it to the beach, because it has moving parts and buttons that wouldn't like sand. However, for the picture here, I was very careful. And here you see it again, it looks much larger in the picture than in real life.

I had a very useful comment to my last Kindle post, to the effect that I wouldn't have to turn it off during takeoff and landing. Meanwhile, however, back in the real world, I did. It's against the law to disobey the flight attendants on a commercial airplane. So, when they said "anything that has an off and on switch," I turned it off.

I wish there were a backlighting option. One thing I think people assume about the Kindle is that you can read it in the dark. You can't. This is probably related to the supposedly excellent battery life, as in days, not hours. They say seven days worth of battery if you keep the wireless off. But you can't see it in the dark. And I'm going to test more carefully, maybe I actually left the switch in the wrong position, but I'm getting way less battery life than that.

10 Tips from Starbucks Founder

Thanks to Bill Brelsford of Small Business Building Blocks for this summary of advice from Howard Behar of Starbucks in his book It's Not About the Coffee.

Bill summarizes 10 points from the author:

1. Wear One Hat - the importance of knowing who you are and just as importantly, who you are not.

2. Do It Because It's Right, Not Because It's Right for Your Resume - the familiar do things for the right reasons theme.

3. The Person Who Sweeps the Floor Should Choose the Broom - Howard addresses one of my pet peeves about management - people are not assets, they are human beings. Do give them rules, give them room for independent thinking.

4. Care Like You Really Mean It - it's the only way to build trust.

5. The Walls Talk - it takes time and effort to listen to what is being said and not said.

6. Only The Truth Sounds Like The Truth - the importance of responsibility and accountability.

7. Think Like a Person of Action, and Act Like a Person of Thought - on the importance of finding the balance between passion, purpose, persistence, and action.

8. We Are Human Beings First - You will face challenges, remember to put people first.

9. The Big Noise and the Still, Small Voice - probably my favorite part of the book. Our culture is impressed with the big, noisy, leader. Remember that leaders are just humans, and the quiet, thoughtful leader can be every bit as effective as the rock star.

10. Say Yes, the Most Powerful Word in the World - learn to say "yes" and open the door to big dreams and goals.

I gather the book is an excellent book, but in the meantime I appreciate the list that Bill made, which looks and feels like a good summary.